Food Manufacturing
A leading U.S.-based food manufacturer was overwhelmed by the demands of managing 5,000+ mobile devices—1,500 of which were running Windows OS—under the direction of a single IT lead. Inconsistent updates, time-draining vendor coordination, and lack of standardization were making the environment increasingly unmanageable.
With evolving security requirements and limited internal bandwidth, they needed a partner who could do more than manage tickets—they needed structure, standardization, and a proactive support model.
AbeTech implemented Abe360, a full device lifecycle management platform, starting with Windows and expanding to Android devices. The platform enabled standardized OS imaging, predictable support cadences, and a single interface to manage devices across manufacturers.
From vendor ticketing to R&D scripting, AbeTech took ownership of support—freeing the client’s internal IT to focus on plant productivity and strategic initiatives. The result was a streamlined, scalable environment built on structure and reliability.
The change was transformative. Device provisioning times dropped to 17 minutes on average, while updates and patches followed a predictable cadence. The internal IT lead could finally step back from daily troubleshooting and drive high-value projects.
With standardization, change control, and reliable performance across their fleet, the client moved from reactive chaos to proactive control—gaining both immediate efficiency and long-term scalability.
“What we put in place was simple—either it works or it doesn’t. No more guesswork, no more downtime. Just predictable, repeatable results.”
– IT Lead, Food Manufacturer
