Enterprise vs Consumer Devices: Questions to Consider


If you’re in the market for new bar code scanners, mobile computers, tablets or label printers you know there are an overwhelming amount of options out there! It might be tempting to compare a list of potential devices and simply choose the device with the lowest up-front price.

Stop right there! Don’t buy your work equipment the same way you buy a toothbrush. The mobile devices and equipment you choose are critical to your workers productivity, efficiency, up-time and ultimately your bottom line.

Here are some questions to consider that may sway you from choosing a consumer-grade device simply because it is cheaper on paper.

Does the consumer device you’re considering support your software needs?

Consumer devices rarely offer customization options such as power management, user permissions, remote device management and choice of operating system.

Are the right accessories and customization options available?

Accessories like keyboards, rugged cases, docking stations, and vehicle mounts are more likely to be available with enterprise devices.

Is a consumer device durable enough for your environment?

Enterprise devices are built to work in extreme conditions with IP65, IP55 ratings, cold storage use and can withstand multiple drops of six to ten feet.

What does your warranty actually cover?

Consumer devices do not have a service level agreement, so it could take several weeks to get your product back. Turnaround time for enterprise devices can be as short as 24 hours.

Total Cost of Ownership (TCO) should be your guide

Now that you are aware of some of the risks associated with consumer-grade devices, reach out to AbeTech! We have been providing products, services and support to many Fortune 500 companies for over 25 years. We’ll walk you through the decision making process, step by step, to help you predict the total cost of ownership for your mobile devices entire lifecycle.

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