AbeTech offers a wide variety of annual maintenance contracts. One aspect of such is our AbeTech Remote Management and Support (ARMS) contracts. With a 4 hour maximum response time, you can rely on our expert technicians to assist your quickly and proficiently. We offer two phone support options to ensure you get the service you prefer.
Benefits of Telephone Support Contracts from AbeTech
- Minimize labor and repair costs
- Keeps downtime at its lowest
- Highly trained professional technicians
- Real-time remote support
- Service case history to track device performance
You can choose the ARMS contract that works best for your company’s needs. Select either basic phone support, live with an AbeTech technician, or remote and phone support, giving AbeTech technicians real-time access to your site via our rescue utility. When you select the latter option, our technicians can monitor your wireless access points, mobile devices, networked printers and applications for fast troubleshooting and issue resolution.
Telephone support contracts from AbeTech can help you diagnose an issue and find the solution to your problem quickly and efficiently at little cost to you. For more information, contact us.