Our thermal printer, hand-held computer and bar code scanner maintenance upgrade and repair capabilities are unmatched.
We have dozens of factory-certified technicians with many years of experience ready to provide on-line support or on-site technical assistance and product support when you need it. It’s no surprise 25% of Fortune 500 firms depend on AbeTech to keep their data collection tools and systems up and running at peak performance.
Capabilities
Availability:
Professional technical experts available 5 days a week, 8 a.m. to 5 p.m. CST, toll-free at 800.868.5838
Remote Support:
Industry standard utilities are used to maintain, configure or view your workstations, servers or wireless devices from any of our offices so we can "dial in" to your network for remote control - a must in today's fast paced, real time world.
Convenience:
You can request an RMA online 24/7
Communication:
You receive a confirmation email when your repair is received and returned
Accommodation:
Your software, configuration and IP address are reloaded on the repaired device
Flexibility:
Customized maintenance reports are available online, any time
Speed:
Average repair turnaround is an industry leading 3-5 day for depot and 4-hour for onsite
Uniqueness:
Unique flat rate, traditional time and material, or annual maintenance contract pricing is available
Experience Counts
Let the numbers since 2002 speak for themselves!
| Manufacturer |
Total Number of Repairs |
| Telxon |
11,595 |
| PSC |
4,859 |
| Symbol |
5,970 |
| Zebra |
4,971 |
| Datamax |
943 |
| Label Applicators |
1049 |
| Sato |
684 |
| HHP |
551 |
| Opticon |
239 |
| *Others |
1,143 |
| Total |
32,004 & growing! |
*Aironet, Arlan, Cisco, Cognitive, Compsee, Computerwise, Eltron, Ithaca, Paxar/Monarch, Norand, Percon, RVSI, SpectraPhysics, TEC, Teklogix, Unitech, Universal Label, Verifone, Worth Data.